Sustainability » Food Quality and Safety » Quality Policy

QUALITY POLICY

MISSION

JMD provides services of the highest quality along the length the supply chain of high consumption goods, as well as being a Company that constructs and develops strong brands in the Portuguese market.  

 

VISION

To build positions of leadership in the Portuguese market for its represented brands, supported by the provision of excellent service, at a very competitive cost. 

 

QUALITY POLICY

In the context of the increasing demand for a high level of service in the market in which it operates, for Jerónimo Martins Distribuição de Produtos de Consumo, leadership in the market of representation of high consumption brands is inextricably linked to an active commitment to the following objectives:  

  • To satisfy the Clients’ objectives, fulfilling them with high standards of the quality of service and working with a strong spirit of interconnection and cooperation in joint initiatives that dynamize the consumption of the brands;  
  • To satisfy the Consumers, guaranteeing a competitive position in terms of Quality/Price in the segments in which it operates and attempting to offer innovative proposals, both in the categories in which it is present and in new categories; 
  • To deserve the confidence and favour of its Brands/Represented companies, promoting a spirit of partnership and transparent in their management;   
  • To generate value for the Shareholder, always looking to increase operational efficiency;  
  • To guarantee conditions that will promote motivation and team spirit among its Employees, focusing on client service; 
  • To comply with legislation and to operate within the regulatory framework of the sector, cooperating completely with the Society, namely the authorities and other institutions in the fulfillment of these standards; 
  • To establish partnerships with Suppliers/Sub-Contractors that show high levels of skill in the areas in which they operate, with aim of complementing the “core” activity of the company, with a view to providing a complete service to its clients;
  • To ensure the proper functioning of the Quality Management based on the standard NP EN ISO 9001, which guarantees the definition and fulfillment of Quality Objectives for continuous improvement.